Last Updated: October 9, 2025
At NI HVAC Services (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our heating and cooling services across Massachusetts, Connecticut, New Hampshire, and Rhode Island.
We may collect the following types of information:
Personal Data:
Your name, email address, phone number, and physical address when you contact us for HVAC quotes or service appointments.
Website Usage Data:
Technical data such as IP address, browser type, device information, and pages visited. We may use cookies or similar technologies to improve your browsing experience and analyze website performance.
We use your information to:
Respond to service inquiries and provide requested HVAC services.
Improve our website, customer experience, and marketing communication.
Maintain internal business records and ensure legal compliance.
We respect your privacy in SMS communications.
We do not share mobile numbers with third parties or affiliates for marketing purposes.
Your information may be shared only with subcontractors who assist in providing HVAC support services (e.g., scheduling, customer service).
SMS opt-in data and consent will never be shared with any other third parties.
Message frequency may vary. Standard message and data rates may apply.
To stop receiving messages, reply STOP at any time.
We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or misuse.
We do not sell, rent, or trade your personal information.
We may share data only with trusted business partners such as payment processors, hosting providers, or delivery partners — strictly for operational purposes and under confidentiality agreements.
You have the right to:
Request access to your personal data.
Request correction or deletion of inaccurate or outdated information.
Withdraw consent for communication at any time.
To exercise these rights, contact us at:
📧 info@nohvac.com
📞 +1 (978) 746-4999
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. All updates will be posted on this page with the revised date above.
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
📧 info@nohvac.com
📞 +1 (978) 746-4999
📍 909 Lawrence St, Lowell, MA 01852
Monday to Saturday: 8:00 AM – 6:00 PM
24/7 Email Support
Serving all major counties
